Where we work

Six counties across the Piedmont Triad.

We provide well pump repair and maintenance across central North Carolina. If you're on a well in the Triad, you're in our service area.

Residential well pump and pressure tank at a Piedmont NC home

T.W. Stanley & Son has provided well pump repair, water tank service, sump pump repair, and sewer pump repair across the Piedmont Triad of North Carolina since 1946. From our shop in Greensboro we cover six counties: Guilford (Greensboro, Summerfield, Jamestown), Alamance (Burlington, Graham, Mebane, Elon), Chatham (Pittsboro, Siler City), Forsyth (Winston-Salem, Kernersville, Clemmons), Rockingham (Reidsville, Eden, Madison), and Randolph (Asheboro, Archdale, Randleman).

Every city listed on this page gets the same 24/7 emergency dispatch, the same written estimates before work begins, and the same labor warranty after the job is done. If you are on a well anywhere in the Triad and need a pump, tank, sump, or sewer ejector serviced, we are the call.

At a glance

Counties served
Guilford, Alamance, Chatham, Forsyth, Rockingham, Randolph (NC)
Cities & towns
41+ across the Piedmont Triad
Services
Well pump, water tank, sump pump, sewer ejector pump
Response time
Same-day across most of the Triad; 24/7 dispatch
Hours
24 hours a day, 7 days a week

Counties we serve

Services available in every county

Every service we offer is available across all six Piedmont Triad counties. Same parts on the truck, same labor warranty, same 24/7 dispatch, whether you are in Greensboro or Siler City.

Why local experience matters in the Triad

A well in Pittsboro does not behave like a well in Kernersville. After three generations and 75+ years in the same six counties, we know the local quirks and plan the job accordingly.

Hard water and iron

Triad well water often carries iron and moderate hardness. We know which pumps and tanks hold up locally and which fail early, it changes what we recommend.

Well depths vary by county

Wells in Chatham and Randolph tend to run deeper than wells in central Guilford. Pump horsepower, drop pipe, and wire size all depend on that, and we have pulled enough of them to size it right the first time.

Storm and outage patterns

The Triad gets summer thunderstorms and the occasional ice event. Sump pump failures cluster around power outages, which is why we push battery backups for any basement that has ever flooded.

We answer the phone

Three generations in the same six counties since 1946. We pick up nights, weekends, and holidays, and we come back if the system gives you trouble after the job.

24-hour emergency service

No water? Flooded basement? Sewage backup?

We dispatch same-day across all six Triad counties, Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph. A real person answers the phone, including nights, weekends, and holidays.

Call (336) 273-7314

Cities & towns we serve, A to Z

Every town in our six-county Piedmont Triad service area. If yours isn't listed and you're on a well in central NC, call us anyway, we likely cover it.

Frequently asked questions

Coverage, response time, and after-hours questions we hear most often.

What counties do you serve in North Carolina?

We serve six counties across the Piedmont Triad: Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph. That covers Greensboro, Burlington, Pittsboro, Winston-Salem, Reidsville, Asheboro, and roughly 40 surrounding towns.

Do you offer 24-hour well pump repair in the Triad?

Yes. We answer the phone 24 hours a day, 7 days a week at (336) 273-7314. No-water calls and sewage backups get same-day priority anywhere in our six-county service area.

How fast can you get to my house?

Most calls in Greensboro, Burlington, Winston-Salem, Pittsboro, Reidsville, and Asheboro are same-day, often within a few hours for no-water emergencies. Outlying towns are usually same-day or next-morning.

Do you serve my town?

If you are on a well in the Piedmont Triad, the answer is almost always yes. We cover roughly 40 towns across the 6 counties, call us with your address and we will confirm response time.

Do you charge for estimates?

Phone estimates are always free. On-site written estimates are free for most well pump, water tank, sump pump, and sewer pump work in our service area.

Do you handle wells outside of Greensboro?

Yes, we are based in Greensboro but our six-county footprint reaches from Eden in the north to Siler City in the south and from Mebane in the east to Clemmons in the west. We drive to your well.

Do you service light commercial wells too?

Yes. In addition to residential systems we service light commercial water systems, irrigation pumps, constant-pressure systems, and shared wells for farms and small businesses across the Triad.

Is this an emergency?
We answer 24 hours a day, 7 days a week.
Call (336) 273-7314