We replace failed sump pumps, install battery backups, clean clogged pits, repair float switches and check valves, and make sure the discharge line is routed where it should be. Available 24/7 when water is rising.
Sump Pump Repair across the Piedmont Triad
We service sump pumps across Greensboro, Burlington, Pittsboro, Winston-Salem, Reidsville, Asheboro, and every town in between, Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph counties. Flooded basements get same-day, around-the-clock response.
At a glance
- Typical lifespan
- Sump pumps: 7–10 years; battery backups: 5–7 years.
- Warranty
- Manufacturer pump warranty + our labor warranty
- Response time
- 24/7 emergency dispatch for active flooding
- Brands we service
- Zoeller, Liberty, Wayne, Flotec, Goulds
What we do
- Primary sump pump replacement
- Battery backup pump installation
- Float switch and check valve repair
- Pit cleaning and discharge line work
- High-water alarm installation
Signs you should call us
- Pump runs continuously or not at all
- Visible rust, debris, or odor in the pit
- Water on the basement floor
- Loud grinding or rattling when it cycles
How the repair works
- Step 1
Free phone diagnosis
If water is already on the floor, we dispatch immediately. Otherwise we walk through symptoms, pump noise, pit water level, age, alarm activity.
- Step 2
On-site test
We inspect the pit, test the float, check the check valve, and confirm the discharge line is not clogged or frozen.
- Step 3
Written estimate
Recommended scope in writing, repair vs. replacement, primary pump, backup pump, alarm, and any pit or discharge work.
- Step 4
Replace and clean
We pull the failed pump, clean debris and silt from the pit, swap the check valve, and install the new pump on solid footing.
- Step 5
Backup and alarm
We can add a battery backup pump and a high-water alarm so the next failure does not become a flood.
- Step 6
Warranty and follow-up
Manufacturer pump warranty plus our own labor warranty. We recommend an annual test before the spring storm season.
Brands we service
We install and service every major residential sump pump brand sold in central North Carolina.
- Zoeller
- Liberty
- Wayne
- Flotec
- Goulds
- Pentair
- Basement Watchdog
Not what you're seeing? Try these
Some symptoms look like a sump pump repair problem but actually belong to another system in the home.
That's a well pump call, not a sump pump call.
That's a sewer ejector pump issue, different pit, different pump.
Pressure tank issue on the well system, unrelated to the sump.
Counties we serve
Frequently asked questions
How long do sump pumps last?
Residential sump pumps typically last 7–10 years. Battery backup pumps last 5–7 years and the battery itself usually needs replacement every 3–5 years.
Do I need a battery backup sump pump?
If you have ever had standing water in your basement, yes. Most sump pump failures happen during severe storms when the power is out, exactly when you need the pump most. A battery backup runs when the primary cannot.
Why does my sump pump run constantly?
Usually a stuck float switch, a failed check valve letting water flow back into the pit, or a pump that is undersized for the water table. We diagnose all three in one visit.
Do you offer 24-hour emergency sump pump service?
Yes. Active basement flooding gets same-day, around-the-clock response across the Triad, call (336) 273-7314.
What brands of sump pumps do you install?
We install and service Zoeller, Liberty, Wayne, Flotec, Goulds, Pentair, and Basement Watchdog backup systems.
How often should I test my sump pump?
At least twice a year, once before spring storm season and once in early fall. Pour a bucket of water in the pit and confirm the pump kicks on, drains the pit, and shuts off cleanly.