Repair, replace, and maintain, across the Piedmont Triad.
Founded in 1946 and based in Greensboro, we provide a full range of well pump and pump system services for homeowners across central North Carolina.
T.W. Stanley & Son has been the go-to family-owned well pump and pump system company in the Piedmont Triad of North Carolina since 1946. From our shop in Greensboro we provide well pump repair, water tank and pressure tank service, sump pump repair, and sewer ejector pump repair to homeowners and light commercial customers across six counties: Guilford (Greensboro, Summerfield, Jamestown), Alamance (Burlington, Graham, Mebane, Elon), Chatham (Pittsboro, Siler City), Forsyth (Winston-Salem, Kernersville, Clemmons), Rockingham (Reidsville, Eden, Madison), and Randolph (Asheboro, Archdale, Randleman).
Three generations of the Stanley family have done this work. We answer the phone 24/7, we give written estimates before we start, and we stock the parts that fail most often so a no-water call usually ends the same day it started.
At a glance
- Service categories
- Well pump repair, water tank repair, sump pump repair, sewer pump repair
- Counties served
- Guilford, Alamance, Chatham, Forsyth, Rockingham, Randolph (NC)
- Response time
- Same-day in most of the Triad; 24/7 emergency dispatch
- Founded
- 1946, three generations, family owned
- Estimates
- Free phone quotes, free on-site written estimates
- Phone
- (336) 273-7314
Service categories
Well Pump Repair
Diagnosis, repair, and full replacement of submersible and jet well pumps.
Water Tank Repair
Pressure tank service, bladder replacement, and new tank installation.
Sump Pump Repair
Keep basements and crawlspaces dry with reliable sump pump service.
Sewer Pump Repair
Sewer ejector pump troubleshooting, repair, and replacement.
Not sure which service you need?
Match what you are seeing at the house to the right repair. If a symptom does not appear here, call us at (336) 273-7314 and we will diagnose it on the phone.
Usually a failed submersible pump, tripped pressure switch, or dropped pipe.
Often a waterlogged pressure tank or failed bladder, sometimes a worn pump.
Almost always a pressure tank that has lost its air charge.
Stuck float, burned motor, or a sump pump that has aged past its 7–10 year life.
Failed sewage ejector pump, clogged check valve, or alarm float issue.
Pump may be drawing too low in the well, or the screen/casing needs service.
How we work, from first call to warranty
Every well pump repair, water tank replacement, and sump pump call follows the same six steps. No upsells, no surprise invoices.
- Step 1
Free phone diagnosis
Call us and we walk through symptoms, pressure, sound, age of system, to narrow the problem before we roll a truck.
- Step 2
Same-day on-site visit
In most of the Piedmont Triad we can be on site the same day, often within a few hours for no-water emergencies.
- Step 3
Written estimate before work begins
You see the recommended scope, repair vs. replacement, including pump, tank, wiring, and well work, in writing before we start.
- Step 4
Repair or replace the right component
We fix the failed part, not the whole system. Pressure switches, capacitors, bladders, check valves, and float switches are all stocked on the truck.
- Step 5
Test the full system
We cycle the pump, check draw amps, verify tank pre-charge, and confirm pressure holds before we leave.
- Step 6
Warranty and follow-up
Manufacturer warranty on new pumps and tanks, plus our own labor warranty. We answer the phone after the job is done.
Brands & equipment we service
We service and install every major residential well pump, jet pump, pressure tank, sump pump, and sewage ejector pump brand sold in North Carolina. Because we are not locked into one manufacturer, we recommend the pump and tank that actually fit your well, not what a single distributor is pushing this quarter.
- Goulds
- Franklin Electric
- Grundfos
- Sta-Rite
- Red Jacket
- Myers
- Zoeller
- Liberty
- Wayne
- Flotec
- Well-X-Trol
- Amtrol
- Flexcon
We also service constant-pressure (variable-speed) systems, large bladder tanks, irrigation pumps, and light commercial water systems for farms, shared wells, and small businesses across the Triad.
No water? Sewage backup? Call us now.
No-water calls, flooded basements, and sewage backups get same-day priority across Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph counties. A real person answers the phone, including nights, weekends, and holidays.
Where we work
Every service on this page is available across our six-county Piedmont Triad service area. Click a county for local response times and city coverage.
Frequently asked questions
Answers to the timing, process, and warranty questions we hear most often from homeowners across the Triad.
Do you provide written estimates?
Yes. Phone estimates are always free, and every job gets a written on-site estimate before work begins so you know the recommended scope, repair vs. replacement, parts, and labor before we start.
Should I repair or replace my well pump?
If your pump is under 7 years old and the failure is a switch, capacitor, or wiring issue, repair almost always makes sense. If the pump itself has failed and it is more than 10–12 years old, replacement is usually the better long-term value because pulling the pump is the biggest part of the labor either way.
How long do well pumps last?
Submersible well pumps typically last 8–15 years in this part of North Carolina. Pressure tanks last 5–10 years. Sump and sewage ejector pumps usually last 7–10 years. Hard water, frequent cycling, and undersized tanks all shorten that lifespan.
Do you offer 24-hour emergency well pump service?
Yes. We answer the phone 24 hours a day, 7 days a week at (336) 273-7314. No-water calls and sewage backups get same-day priority across Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph counties.
What brands of pumps and tanks do you service?
We service and install all major residential brands including Goulds, Franklin Electric, Grundfos, Sta-Rite, Red Jacket, Myers, Zoeller, Liberty, Wayne, Flotec, Well-X-Trol, Amtrol, and Flexcon. We are not locked into one manufacturer, so we recommend what actually fits your well and budget.
Do you handle light commercial and irrigation pumps?
Yes. In addition to residential well systems, we service light commercial water systems, irrigation pumps, constant-pressure (variable-speed) systems, and large pressure tanks for farms, small businesses, and multi-home shared wells across the Triad.
What cities in North Carolina do you serve?
We serve Greensboro, Burlington, Pittsboro, Winston-Salem, Reidsville, Asheboro, and the surrounding towns across Guilford, Alamance, Chatham, Forsyth, Rockingham, and Randolph counties.
Do you provide free estimates?
Yes. Phone estimates are always free, and on-site written estimates are free for most well pump, water tank, sump pump, and sewer pump work in our service area.